Bastien Lebourg

Digital Transformation Consultant & IT Manager

Available for remote or on-site assignments

LinkedIn
Available

Skills

⚙️

Digital Project Management

Design and implementation of tools dedicated to improving internal processes.

🔗

Collaborative Tools

Integration of Google Workspace, Microsoft 365 or sovereign alternatives.

🚀

Digital Transformation

Analysis and implementation of solutions to support digital transition.

🛠️

IT Support

Troubleshooting, assistance and infrastructure management to ensure continuity.

📚

Training

Raising awareness of IT tool usage and data security.

Experience

IT Manager

NATURAVÉLO — Charavines

January 2024 – Present
  • Created an intranet to optimize daily tasks and centralize statistics.
  • Developed a management tool with online pre-registration for a bicycle consignment event.

Store Manager

NATURAVÉLO — Charavines

January 2022 – December 2023
  • Commercial and operational management of a store (sales, repairs, rental, supervision).
  • Improved customer satisfaction rating from 4.5 to 4.7.

Ski & Cycle Technician Sales

Skiset & Ax Sports Loisirs — Ax-Les-Thermes

Seasons 2018 – 2021
  • Maintenance and repair of mountain sports equipment.
  • Creation of web and print communication materials.

Program Manager CS

1&1 Webhosting (Terre d'appels) — Strasbourg

April 2013 – July 2017
  • Operational management of a team of sixty advisors, including supervisors and trainers.
  • Action plan monitoring and development of a performance tracking intranet.

Education

CQP Cycle & Ski Sales Technician

CNPC

Pau

BSc Web Developer

IBGS

Paris

BTS Computer Management

CFA Robert Schuman

Metz

Strengths

🗂️ Organised & Trustworthy
👂 Active Listening
💪 Works Under Pressure
Multitasking
⛰️ Mountain Enthusiast

Contact me

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